Renty

Privacy Policy

Updated: September 24, 2026

Renty ("Renty", "we", "us", "the Site") operates a car rental marketplace for New Zealand . This Privacy Policy explains how personal information may be handled when you browse, register, contact us, or submit a booking related request.

Who this covers

Visitors, registered users, and anyone who sends personal details through our forms or support channels. If you do not agree, please stop using the Site.

What you may give us

  • identity and contact details from forms
  • rental dates, pickup choices, and related preferences
  • verification documents when a request requires them

Different pages may ask for different fields. Provide only accurate information.

What may be collected automatically

We may receive IP address, cookie identifiers, device type, and basic usage events. Analytics tools may help us understand how the Site is used.

Why we process information

  1. to operate accounts and marketplace features
  2. to support booking requests and communication
  3. to protect the Site from misuse
  4. to meet applicable legal obligations

Sharing with others

We may share information with hosting, messaging, analytics, and payment providers, and with the car rental provider involved in a request. We may also disclose information when required or permitted by applicable law. Recipients should receive only what their role needs.

Payment processing

Payment card information may be handled by payment service providers for payment processing. Those providers apply their own systems and privacy practices. Renty does not intend to use card details for unrelated purposes.

Security practices

We apply reasonable technical and organisational measures designed to reduce the risk of unauthorised access, loss, misuse, alteration, or disclosure. We cannot guarantee absolute security.

How long we keep data

We keep personal information while it remains useful for the purpose of collection, including service delivery and legitimate record keeping. When retention is no longer needed, we delete or anonymise data where practical.

Cookies

Cookies and similar tools may support sessions, preferences, and measurement. You can usually manage cookies in your browser. Blocking some cookies may limit certain features.

Your privacy choices

Subject to applicable law, you may ask for access to, correction of, or deletion of personal information, or request limits on certain uses. We may verify your identity first.

Policy updates

We may update this Privacy Policy by posting a new version on the Site. The date at the top will change after an edit.

Contact